Timeshare Consumers Association

What does the Timeshare Consumers Association (TCA) do ?
The TCA was formed in 1997 to help make timeshare an enjoyable, value-for-money form of holidaying for consumers.
To achieve our objectives we:

provide help and specialist advice to consumers, and their legal advisors, to enable them to avoid pitfalls and to resolve problems. This is provided free and the telephone is manned 5 days a week during normal office hours.

provide an out-of-hours premium rate telephone helpline service

provide active support for Owners and Owners Clubs to realise the full benefits of their ownership

provide a central resource of consumer oriented information on timeshare for the media and other consumer organisations - including the encouragement of a positive public attitude to responsible, honest, timeshare operators

publicly expose anti-consumer practices and organisations which operate in a manner detrimental to timeshare buyers and owners

lobby UK and European Governments and regulatory bodies for improved protection for consumers in the timeshare environment

collect information on frauds etc. for enforcement authorities to act upon.

The TCA is:

Independent of commercial influences

Manned by unpaid volunteers

A Company Limited by Guarantee

Recognised and respected by a broad range of authorities

Financed by revenue from an out-of-hours premium rate telephone line and by donations. If you would like to make a donation our address is: TCA, Hodsock, Worksop, NOTTS. S81 0TF, England

Whilst the TCA is UK based, it provides services across the whole of Europe and to English speaking residents further afield.
TCA has established links with similar minded organisations throughout Europe to strengthen the impact of its work. See here
July 2005