Before you complete this form please read the following - they may answer
many of your questions:
This form will help us give you a quick answer to a purchase query.
Speed of action might be very important - there are various "thresholds"
which might be relevant; 7, 10, 14 and 15 days.
Date of Contract
Town & Country where you signed the Contract
If you signed in the UK, what type of Place were you in ?
Were you enticed off the street?
Yes
No
Who did you contract with (ie. marketing company name etc.)
What do you think you have contracted to buy
How many years does the arrangement run
Who is the supplier (resort name; club name etc.)
What is the total value of the contract
How much have you paid so far
Date:
Amount:
Was any of this by Credit Card ("NO" if 'Charge'
or 'Debit' card)
Yes
No
Did you apply for a loan to finance the purchase
Yes No
What is the name of the lender (or leave blank)
Were you offered a cash-back promise
Yes
No
Did you trade-in a timeshare
Yes
No
Have you written to cancel the agreement within 14 days of signing?
Yes
No
Your Email address (PLEASE ensure that this is correct)
What is your concern and any questions/comments (please be BRIEF,
concentrating on the salient points)
(for your own records)
July 2011
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